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Monthly Scheduled Maintenance - October 2012

Due to essential maintenance work prompted by the latest security patch releases, it will be necessary to perform a reboot of the server your website is hosted from during the following maintenance window;

Tuesday 9th October 2012, between the hours of 18:00 - 22:00.

At the point of restart your website will become unavailable, however downtime is not expected to exceed 15 minutes, we will always strive to keep disruption to an absolute minimum. Unfortunately it is not possible to give an exact time for the reboot as the number of patches released varies significantly each month.

Tuesday's release is currently expected to contain the following;

The Microsoft based servers will this month return to form and it appears that there are a total of seven updates across all products, there are also core OS updates for the majority of Linux based servers as well. Our web application framework gets some additional functionality to further improve caching and therefore performance in situations where a large number of databases updates are required, as well as a small bug fix to a recent additional payments processing option. Customers on the latest version of the CMS (v2.4) will receive some automatic updates to the latest version of the WYSIWYG editor, an update to improve Google indexing performance and a number of other small background updates to ease customer site development.

We apologise for any inconvenience caused however this work is essential to maintain the systems and to allow us to continue to provide a robust and resilient service and ensure your site remains secure. These regular monthly updates are included as part of the managed hosting service that we provide to you.

If you would like to know more about how this will affect your website then just submit a ticket with your questions or call Client Services on 08444 176 095 and we'll be happy to help.

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Comments

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    Emma

    We're pleased to say that everything went well and all of our scheduled maintenance was completed successfully by 20:30.